guiding the way

We assist clients with identifying and anticipating existing marketplace realities, and planning for future developments. This may range from developing a full-scale strategic plan to focusing on one particular area (e.g., efforts relating to mobile health, shared services, or electronic health records).

We help clients assess their operational risks and develop strategic approaches to mitigate these risks, including developing and implementing compliance programs.

We assist clients with fraud compliance (FCA, AKS, Stark), HIPAA compliance, and compliance with other federal and state laws. For all types of compliance work, we provide essential compliance program documents (e.g., explanatory manuals and implementation tools) and compliance program analysis, implementation, and training services as requested.

We help clients analyze business processes to understand and remove potentials for error, implement solutions that increase business efficiency, develop training materials and work with training teams to implement new procedures and systems, and create tools (dashboards) for ongoing monitoring, increased transparency and continuous improvement efforts.

We also assist clients with lean transformations, Epic optimization, and streamlining business processes.

• Lean transformation enables clients to reduce costs without necessarily reducing headcount, and also provide the opportunity to engage front-line staff in continuous efforts.
• Epic optimization helps providers better leverage Epic or other EHR to achieve meaningful use incentives and other clinical and financial goals.
• We also work on targeted engagements to improve or overhaul problematic business processes.

We assess the strengths and weaknesses of management and boards and help shape more effective leadership. We facilitate consensus-building discussions with key stakeholders to maintain projects’ progress.

We help clients select and implement appropriate Health Information Technology (HIT), including Electronic Health Records (EHRs), and coordinate HIT implementation and integration with existing business processes. We can assist in developing and implementing mHealth and telemedicine solutions, harnessing Big Data and analytics, and driving new business through innovation.